Junior Equine Returns Form

Have you changed your mind or is the product not quite right, then it’s no problem!

All we ask you to do is complete the form below within 14 days of receiving your goods to advise us that you wish to return these. You then have 28 days from day of despatch to return any unwanted items and receive a full refund (minus delivery charge).

Send your returns item(s): Junior Equine, 19 Viburnum Road, Almondsbury, Bristol, BS32 4DH

Returns Terms & Conditions

All goods purchased on and after 1st November 2016 are subject to a 28 days return policy after dispatch date. However during our Christmas period any items purchased between 1st November – 25th December will have until 31st January to return for a refund or credit note.

You are required to cover the cost of postage to return the goods to Junior Equine.

If you receive a damaged parcel or a product is missing from your parcel then please notify us within 48 hours so we can help.

If your item is faulty please contact us email at info@juniorequine.com or call us on 01454 618 200. Any items that come packaged in a box, such as footwear, must be returned with an outer box or bag for protection. Please do not apply the returns label directly to the product packaging and try to ensure the item is returned with all the tags, bags etc. still attached.