Junior Equine Ltd,
19 Viburnum Road,
England, BS32 4DH
01454 618 200
We offer free UK shipping on all orders over £70. We charge a competitive flat rate of £4.99 for UK shipping where your order is below £70.
We aim to deliver to your door within three working days. All deliveries are sent tracked and require a signature to make sure they arrive safely. We will also email you as soon as we have dispatched your order.
If you require an order quicker please contact us and we will try our best.
We are keen to spread our service overseas but currently we can only ship to the UK thorugh our website.
If you live outside the UK you can order your products by sending us an email and we will get back to you with a shipping quote.
Our prices are extremely competitive and we work with our suppliers to ensure that we can offer the latest stock through our website.
If you find any of the products we sell cheaper elsewhere we will try to match other reputable UK websites where they have the exact specification product; please email email@example.com with the details.
From time to time we also offer discount codes.
Yes. Simply login to our website where you can view your order history.
If you decide that you do not want any items ordered we will refund your payment (or partial payment should you wish to keep some of the order). We will refund any postage that you have paid (or partial postage should you wish to keep some of the order) although you will be responsible for returning the items to us. We recommend that you send them signed and tracked as we send all orders to our customers.
In the first instance please email your cancellation instruction within 14 days of receiving your order to firstname.lastname@example.org.
Please see our terms section for the full legal details about shipping and returns.