Free UK Delivery on orders over £70

Contact Details

Address

Junior Equine Ltd,
19 Viburnum Road,
Almondsbury, Bristol,
England, BS32 4DH

Email

info@juniorequine.com

Phone

01454 618 200

How Can We Help

Faqs

Delivery

How much does UK shipping cost?

We offer free UK shipping on all orders over £70. For other orders we charge £3.99. Visit our shipping page for further details.

How long does delivery take?

We aim to deliver to your door within three working days. All deliveries are sent tracked and require a signature to make sure they arrive safely. We will also email you as soon as we have dispatched your order.

If you require an order quicker please contact us and we will try our best.

How much is worldwide shipping?

We are keen to spread our service overseas but currently we can only ship to the UK thorugh our website.

If you live outside the UK you can order your products by sending us an email and we will get back to you with a shipping quote.

Your Order

Do you give discounts or offer price match?

Our prices are extremely competitive and we work with our suppliers to ensure that we can offer the latest stock through our website.

If you find any of the products we sell cheaper elsewhere we will try to match other reputable UK websites where they have the exact specification product; please email info@juniorequine.com with the details.

From time to time we also offer discount codes.

After You've Ordered

Can I view previous orders online

Yes. Simply login to our website where you can view your order history.

I want to return my order

If you decide that you do not want any items ordered we will refund your payment (or partial payment should you wish to keep some of the order). We will refund any postage that you have paid (or partial postage should you wish to keep some of the order) although you will be responsible for returning the items to us. We recommend that you send them signed and tracked as we send all orders to our customers.

In the first instance please email your cancellation instruction within 14 days of receiving your order to info@juniorequine.com.

Please see our terms section for the full legal details about shipping and returns.

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